jquery javascript
Welcome  Guest
 | 
cart   ( 0 ) Items in your cart
 |  Sign Up Log In Help

Refund policy

Our policy is valid for a period of 7 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 7 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

  • Product is defective
  • Product is not as described
  • Product must be unopened
  • Product must be in original packaging
  • Product must not be damaged

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

Proof of purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.

Sale and clearance items

Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.

Shipping items

In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.

You will need to attach a pre-paid return shipping label to the package and mail it to the address on the shipping label. You will not need to pay for shipping.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found to us be used beyond what it takes for you to reasonably inspect it or damaged, then we may reject a refund.

All refunds will be subject to a 15% restocking fee.

*Returns will be processed in 15 business days.

Contacting us

If you have any questions about this Policy, please contact us.

Ace Technology Partners
store.acetechpartners.com
575 Lively Blvd, Elk Grove Village, IL 60007
(877)-223-2667
customerservice@acetechpartners.com

This document was last updated on August 17, 2017

 
ISOLogo NASPO NETCENTS-2_D SEWP V USAF
VisaCard MasterCard.png AmexCard.png
Product(s) added to successfully. Go to